Returns & Exchanges Policy
At SAX, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Simply ensure the products are unused and include all original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization form inside the box.
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing